Your member assistance program – LifeWorks



As a member of the 8782 Retiree Benefits Trust, you have access to LifeWorks, a confidential member assistance program (MAP) and innovative wellbeing resource. LifeWorks offers you and your dependants expert support, resources, referrals and even retail shopping discounts.


LifeWorks “Life”
  • Offers a range of ways to support you 24/7, plus find answers fast with great online content and articles, toolkits and life coaching.
  • You can also speak confidentially to one of their highly qualified consultants and counsellors by phone, in person, chat or video – they can offer support and strategies for many life issues.
  • LifeWorks will even help with personal research for things such as support groups, eldercare and childcare resources, housecleaning/lawn care services, community information, consumer resources, workout facilities, moving/relocation, wedding resources and other unique requests.
LifeWorks “Perks”

In LifeWorks Perks, you’ll find a wide range of meaningful perks and discounts from major brands. Save money and get cash back on your purchases, whether you shop in-store, online or mobile. Give it a try!


3 easy ways to connect with LifeWorks – day or night
  1. Call toll-free: 1-844-671-3327 (TTY: 1-877-338-0275)
    You can call LifeWorks any time, 24/7, 365 days a year, to speak with an advisor. A caring, professional member of the team will help you talk through your concerns and find solutions.
  2. Use the free mobile app for iOS or Android:
    Access support and resources on the go conveniently from your smartphone. Search for LifeWorks in the App Store or on Google Play. Need to connect with a LifeWorks advisor? With the app, you can call us with just one tap!
  3. Connect online at usw-8782.lifeworks.com:
    Access hundreds of topical articles, recordings, eBooks, calculators, online toolkits, and more.

    Sign up to get started online today – here’s how ...
    Make sure you have your Trust member ID. It’s the same as the one on your Green Shield benefits card (for example: LEW9000000-00). If you don’t know yours, please contact Terry Barnard.
  • Go to usw-8782.lifeworks.com
  • Click the “Sign Up” button in the top right corner
  • Where it asks for your invitation code, enter "usw-" then your Trust member ID. Example: usw-LEW9000000-00
  • Click submit – and start exploring!
  • TIP: Save LifeWorks in your favourites!

Download the free “LifeWorks” app today!